Manage Account
Account Deletion
FlickReply Support
01 Overview
If you have created a FlickReply account or used account-based features, you can request deletion of your account and associated data. On iOS, the fastest way is directly within the app; on both platforms, you can also reach our support team by email. This page explains every available method and the retention rules that apply.
02 Deletion via App Settings
The fastest way to delete your account is directly within the FlickReply mobile app. Requesting deletion in-app schedules your account and its data for permanent deletion 48 hours later — you can cancel the request at any time before then from the same screen.
Steps to delete in-app:
- Open the FlickReply app on your device.
- Go to the Profile tab.
- In the Account section, tap Delete Account.
- Follow the on-screen prompts to confirm.
Changed your mind? Reopen the same screen and tap Cancel Deletion Request any time before the 48-hour deadline to keep your account active.
03 Contact Support
If you are unable to access the app or prefer to request deletion via email, you can contact our support team:
Email: sales@tcqitsolutions.com
Please include your registered email address and "Account Deletion Request" in the subject line.
04 Deletion Policy
Requests submitted in-app follow the automatic 48-hour schedule described above. Requests submitted by email are handled manually and take longer.
Processing Time: Account deletion requests (via email) will be processed within 14 days of receiving the request.
Once your account is deleted, you will lose access to all premium features, and your configuration settings will be permanently removed.
05 Data Retention
FlickReply may retain limited records for legal, billing, security, and safety purposes:
- We may retain certain transaction data or logs as required by law for financial auditing and reporting.
- Information related to safety incidents or violations of our Terms of Service may be retained to prevent future abuse of our services.
- All other personal data will be purged or anonymized immediately upon account deletion.
If you have any further questions regarding your data privacy, please refer to our Privacy Policy or contact our support team.