Account Deletion
01 Overview
If you have created a FlickReply account or used account-based features, you can request deletion of your account and associated data. This page explains the available deletion methods and retention rules.
02 Deletion via App Settings
If account deletion is available in your app version, the fastest way is through the FlickReply mobile application:
Steps to delete in-app:
- Open the FlickReply app on your device.
- Navigate to Settings (gear icon).
- Select Account Management.
- Tap on Delete Account and follow the on-screen prompts to confirm.
03 Contact Support
If you are unable to access the app or prefer to request deletion via email, you can contact our support team:
Email: sales@tcqitsolutions.com
Please include your registered email address and "Account Deletion Request" in the subject line.
04 Deletion Policy
Processing Time: Account deletion requests (via email) will be processed within 14 days of receiving the request.
Once your account is deleted, you will lose access to all premium features, and your configuration settings will be permanently removed.
05 Data Retention
FlickReply may retain limited records for legal, billing, security, and safety purposes:
- We may retain certain transaction data or logs as required by law for financial auditing and reporting.
- Information related to safety incidents or violations of our Terms of Service may be retained to prevent future abuse of our services.
- All other personal data will be purged or anonymized immediately upon account deletion.
If you have any further questions regarding your data privacy, please refer to our Privacy Policy or contact our support team.